+1 (877) 225-2523

support@capitalmotorsandgears.com

Capital Motors and Gears

+1 (877) 225-2523

Frequently Asked Questions

Common Questions

Find clear answers to the most common questions about purchasing, financing, shipping, and returns for heavy equipment. Our goal is to make your buying experience simple, transparent, and stress-free.

How does payment work?

Full payment is required when placing your order. Capital Motors and Gears securely holds your payment until you receive your item and complete a 10-day inspection period to decide whether to keep it.

What happens during the 10-day inspection?

After your item arrives, you have 10 days to inspect it and ensure it meets your expectations. If it doesn’t, you can return it at no cost for a full refund.

How can I return an item?

To return an item within the 10-day inspection period, contact our customer support team. We’ll arrange pickup, and your refund will be processed once the item is returned in its original condition.

What should I do if I encounter issues during inspection?

If you have any issues or questions during inspection, contact our support team for a smooth, stress-free process.

Do you offer financing options?

Yes! We provide flexible financing solutions to make purchasing your item easier. Contact us to find the best option for your situation.

Is returning an item free?

Absolutely. Returns within the 10-day inspection period are completely free. We cover all pickup and shipping costs.

How long does it take to receive my refund?

Refunds are processed promptly after the returned item is picked up, usually within 24 hours.

What if I decide to keep the item after inspection?

If you choose to keep your item, your payment will be finalized, and ownership will officially transfer to you. Enjoy your purchase!

How do I contact Capital Motors and Gears?

Our customer support team is ready to assist. You can reach us via the contact form, phone, or email listed on our website.

How much does shipping cost?

We arrange transportation using our own trucks and heavy-duty trailers, allowing us to move multiple machines efficiently. This helps us keep costs competitive, with rates starting at $0.80 per mile.

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Capital Motors and Gears

Bond Number: CO 13069

Company Reg#: 20211929794

Formation Date: 10/07/2015

support@capitalmotorsandgears.com

+1 (877) 225-2523

Capital Motors and Gears

Why Us

Revolutionize your cars & trucks shopping with our secure online platform at Capital Motors and Gears. Trust us for transparent, high-quality service and the convenience of doorstep delivery. Experience the future of cars & trucks shopping today.
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